Why Branding Matters
Having a visually appealing logo, website and online presence builds trust with your current and future audience. If you
Do you need a brand identity?
Why SKC Marketing?
We've helped dozens of other businesses, organizations and people across the world and love doing it. Our clients love working with us because we are responsive, transparent and helpful. If you have questions, we're here to answer them and give you the tools you need to help your business succeed. Read more about what other clients have said here.
Q. When do you require payment?
We agree to the price up front but we don't ask you to pay until you are 100% satisfied and the work is completed. You are required to pay within 30 days from when the invoice is sent otherwise we will issue a late fee. If you wish to pay in installments you have the option to pay 50% in advance and 50% at the time of final bill.
Q. Can I Pay via Credit Card?
You are more than welcome to pay online using a PayPal but there is a 2.9% transaction fee added for the convenience. Otherwise we gladly accept checks and cash if you prefer to save yourself a little extra. A credit card is required to purchase hosting or email services though, so that way you can easily be billed automatically for months and years to come.
Q. Do you give refunds?
We guarantee our work but we do not issue any refunds. However, we have a great track record and have never been asked for one, so rest assured your investment is well spent!
Q. What if I already have a domain name?
No problem! All we need is the domain registrar (where you bought the URL) and the log in info so we can link it to your site. All websites require a domain address and if you don't have one, that's okay too. All annual hosting plans include a domain for one year (but you will need to renew each following year for $20/year).
Q. What is Website Hosting & Do I need it?
Hosting is where a website’s contents are virtually stored so it can display your site on the internet. Basically, hosting is the home where the website “lives" and the content management system (CMS) we use includes hosting so it's all under one roof. If you’re curious to learn more about hosting, here's a useful article that explains it in more detail: http://www.werockyourweb.com/what-is-web-hosting/
q. How Much is Web Hosting?
Hosting is not included in our website design and development fee. Since it's an ongoing expense, we require a credit card from you. Month to month payment is an option for $12/month but you save 20% when paying for a full year ($96). And regardless if you go month to month or annual, we can offer you a 20% discount on your first year.
q. can I make changes to my website?
As your site is live, we'll hand over the keys to you to have the ability to update on your own. That way you have access to easily update any outdated information or additions in the future with out having to go through us. We also provide you with a customized training document for you to reference in case you have any questions.